The platform includes unified front-end application subsystems, unified front-end service subsystems, and equipment operation management subsystems. It combines big data, biometric identification technology, voice recognition technology, virtual robots, etc. to build intelligent service scenarios. 1. The platform builds unified front-end application subsystems based on intelligent counters, intelligent printers, high-speed cash recycling machine, mobile PAD, traditional self-service equipment and other pan-intelligent equipment. It can be widely used in intelligent bank outlets, self-service systems for handling government/tax affairs, and self-service systems at hospitals. 2. The platform builds subsystems for unified channel transaction services based on channel transactions. 3. The platform establishes equipment operation management subsystems for unified monitoring and channel data analysis based on various types of transaction and non-transaction equipment at the outlets.